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DELIVERY & RETURNS

DELIVERY.

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Delivery is £3.95 for Royal Mail/Courier (3-5 days). Cost is per order.

We will send a dispatch notification with tracking info once your order has been shipped.

If you need your item sooner, please email us and we can work out postage costs.

UK delivery only.

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CLICK & COLLECT.

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Click & Collect is also available from our Stalham shop.  Please select this option when making your purchase. We will notify you once your order is ready for collection (usually 1-2 working days).

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RETURNS.

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Our returns policy allows 14 days from receipt. Please contact us if you wish to return an item. Email edenplants@hotmail.com, via our website or call us on 01692 218081 to arrange a return. Please be aware as a small independent business we cannot offer free returns unless your item is faulty.

Any non-faulty items need to be sent back to us in a re-sellable condition.

We are happy to replace or refund any items which have been damaged in transit. Please email good quality photos to edenplants@hotmail.com within 5 days of the arrival of your items.

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if you have any other questions or queries not answered here, please contact us and we will be happy to help.

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